Personal Care

We have 257 private and semi-private personal care home rooms located throughout our Riverview.

A picture of RHC private personal care home room

We recognize that each person has their own needs, and care plans are designed to meet these individual needs.

People enjoy predominantly private suites, and each wing has a central area for dining and activities. Regular social events are planned, including outings, exercise groups, one to one activity, bingo and many more, according to the desires of each person. In-suite cable television, Wi-Fi and telephone connection can be made available.

Objectives of the Program

One of the main objectives of the Personal Care communities is to develop a community spirit so each person will feel at home at Riverview. Other objectives include:

  • To provide supportive care for individuals who are no longer capable of living independently in the community.
  • To ensure each person’s individual autonomy is preserved.
  • To maximize each person’s quality of life.
  • To maintain the highest degree of functional independence possible.
  • To provide a safe and secure environment.
A picture of a resident with a family

Eligibility

  • Applications go to the WRHA Long Term Care Access Centre, and each person must meet the criteria for paneling.
  • The Access Centre forwards the application to the care home selected by the person.
  • People are admitted to Riverview’s Personal Care communities according to their care needs and the availability of beds.

Care provided on the Personal Care Units

The Personal Care communities offer a full range of professional care, including 24-hour physician coverage, nursing care, recreation facilitators, clinical pharmacists, occupational therapists, physiotherapists, social work and spiritual care.

Tours of the Centre

Riverview offers tours for family members of each person we serve. Information regarding the next tour can be obtained by calling 204-452-3411.

Please follow along the tour to see the communities

Please follow along the tour to see the units

Resources

Key Contact

For more information on this program, contact the PCH Social Worker at:

204-478-6280 or via email [email protected]

Your questions

When Can I Visit?

There is currently no restrictions to general visiting hours. 

Please see ‘News and Outbreaks’ section for current visiting information regarding outbreak.

Subject to change without notice upon provincial direction.

What clothing should I supply for my family member?

Please bring an adequate supply of clothing, but do not bring out-of-season clothing, as storage is limited. Families are requested to store out-of-season clothing away from Riverview.

Upon admission, we will label all clothing. If you bring more clothing, please inform the staff so this clothing can be labeled, too.

How does my family member get admitted to a personal care home?

We work with the WRHA’s Long Term Care Access Centre to determine who gets admitted. Prior to coming to live at Riverview you or your family member will be assessed to determine how best your care needs can be met. This is usually done by community care providers from home care and your physician.  If you are in a hospital and cannot return home, members of your care team and the long term care access centre team will determine what your needs are and what options are available for discharge. The long term access centre keeps track of who is waiting.  As beds become available, applications from our waiting list are sent to us by the Access Centre.

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