Friday, June 18 2021 COVID-19 Update

18 June 2021

June 18, 2021

Dear Families of Residents and Patients,

As mentioned in our update on June 16th, visitation for general visitors is expanding.  On our Personal Care Home side of things, these visits can start on June 21st.  On our hospital side of things, these expanded visits will start the week of June 21st

Outdoor visits and POD visits are still preferred for general visitors to keep the numbers of those entering the facility and resident & patient rooms to a minimum. We continue to take every precaution to keep your loved one safe, however, we know that social visits are important to the health and well being of our residents/patients. 

Because of higher vaccination rates among our residents /patients and staff, as well as in the community, we are pleased to be able to offer expanded social visitation for our fully immunized residents & patients and their fully immunized visitors

This will include the ability for general visitors to book a visit, indoors in the resident’s or patient’s room. A maximum of two general visitors can book a visit at a time.  There will be a maximum of 2 visitors in a resident or patient room at any given time, to maintain physical distancing with the resident or patient. We ask that general visitors book a visit each time they want to visit.  It is best if the designated family caregiver /essential care partner work with the extended family and friends to determine who wants to visit when, so that we are able to maintain a safe visit space (max. of two visitors at a time in the resident/patient room). Also, please consider when your family member has standing appointments, and book around those. 

You will be able to begin to book a general visit on June 21, 2021 and general visits will start the week of June 21stThesegeneral visits will be for an hour at a time, booked, between 11:00 a.m. and 7:00 p.m. General visitors are asked to come once per day at a maximum. 

To book a visit, please contact the visitation line at 204-478-6208, Monday to Friday between 8:30-4:30. The booking staff will keep track of the number of visitors and may need to ask you to adjust your preferred day and/or time, to assist us to maintain a reasonable number of visitors on the premises at any given time. At this time, we ask no pets, and no food or beverages will be allowed during these visits. You will be given a colour coded arm band to wear for the duration of your visit.  The colour coding is to distinguish between the designated family caregiver /essential care partner and the general visitor. You will be screened at the 1 Morley Ave entrance, and information will be collected for contact tracing purposes should that be needed. 

Fully immunized residents and patients and visitors are those who have received both doses of the COVID-19 vaccine, and whose second dose was received more than 14 days beforethe planned visit. Both the resident/patient and the visitor(s) must meet these criteria, visits must be scheduled, and general visitors will be required to show proof of full immunization and photo identification before entry, for each booked visit.  Failure to be able to do so will result in the visit being cancelled. 

Please note: this change only applies to general visitors. There is no change for designated family caregivers, essential care partners or end of life. Designated family caregivers/essential care providers will continue to be screened, wear PPE, be asked to physically distance as much as possible, and to follow good hand hygiene. And of course, designated family caregivers/essential care partners are also encouraged to be fully vaccinated to protect your family member and yourself. Should you wish, designated family caregivers/essential care partners are welcome to show proof of vaccination status as well. If you choose to do so, you will have the opportunity to visit at the same time as another fully vaccinated designated family caregivers/essential care partners or general visitors. Full details are available in the attached frequently asked questions document. 

We know the last number of months have been difficult and have required limits on social visits and interaction. We look forward to welcoming fully vaccinated visitors back into our facility and we know you and our residents/patients will be excited by this small step toward “normal” too. 

As we slowly expand visitation, we must all continue to take every possible precaution to protect the health of your loved ones. All visitors will continue to be screened before entry, masks and eye shields must be worn, and anyone with symptoms of COVID-19 will not be admitted. Please pre-screen prior to leaving home andcancel your visit even if you are a little unwell. If the resident/patient is able, they are also asked to wear a mask during each visit. 

We will regularly review opportunities to improve and will learn as we go. We are grateful for your continued cooperation and patience.


RHC Leadership